Shipping Info
All items are shipped within 3-5 working days. I get all mail collected on Monday and Thursday afternoon's.
Tracking numbers are not provided as standard, please ensure you choose this option at checkout if you require it.
UK Shipping
All items are sent using Royal Mail 1st Class Standard. Shipping upgrades for tracking options are available, you will need to choose this option at checkout. Items should take 1-2 working days.
RATE NAME | CONDITION | STANDARD | TRACKED |
1st Class | 0kg–0.1kg | £1.00 | £2.30 |
1st Class | 0.101kg–1kg | £1.80 | £3.30 |
1st Class | 1kg–5kg | £4.00 | £5.10 |
Orders over £50 | £50 spend | FREE |
International Shipping
All items are sent using Royal Mail International Standard. Shipping upgrades for tracking options are available. Items should take 5-14 working days.
(The above delivery times are estimates and are not guaranteed)
RATE NAME | CONDITION | STANDARD | TRACKED |
International Standard | 0kg–0.1kg | £2.55 | £7.80 |
International Standard | 0.101kg–1kg | £6.10 | £11.35 |
International Standard | 1kg–5kg | £7.60 | £11.90 |
Each country have their own duties and taxes, so please be aware you will be responsible for any incurred fees when you receive your order.
EU Shipping
Please note that from July 1st 2021, all EU orders with a value up to will be subject to 150€ will be charged Import Tax and a handling fee. You will be contacted by your local postal service who will tell you how to pay these charges.
If you would prefer to pay these fees when you make a purchase, please visit my Etsy store and make your purchase there. If something isn't available on Etsy (such as originals), please drop me an email: hello@sarahfrances.co.uk
When to contact me if your item hasn't arrived
UK - 8 working days
International - 14 working days
If you need any further information regarding shipping, please feel free to email me hello@sarahfrances.co.uk.