All items are shipped within 3-5 working days. I get all mail collected on Monday and Thursday afternoon's.

Tracking numbers are not provided as standard, please ensure you choose this option at checkout if you require it. 

UK Shipping

All items are sent using Royal Mail 1st Class Standard. Shipping upgrades for tracking options are available, you will need to choose this option at checkout. Items should take 1-2 working days.

 RATE NAME CONDITION STANDARD TRACKED
1st Class 0kg–0.1kg £1.00 £2.30
1st Class 0.101kg–1kg £1.80 £3.30
1st Class 1kg–5kg £4.00 £5.10
Orders over £50 £50 spend FREE

 

International Shipping

All items are sent using Royal Mail International Standard. Shipping upgrades for tracking options are available. Items should take 5-14 working days.

(The above delivery times are estimates and are not guaranteed)

 RATE NAME CONDITION STANDARD TRACKED
International Standard 0kg–0.1kg £2.55 £7.80
International Standard 0.101kg–1kg £6.10 £11.35
International Standard 1kg–5kg £7.60 £11.90

 

Each country have their own duties and taxes, so please be aware you will be responsible for any incurred fees when you receive your order.

EU Shipping

Please note that from July 1st 2021, all EU orders with a value up to will be subject to 150€ will be charged Import Tax and a handling fee. You will be contacted by your local postal service who will tell you how to pay these charges. 

If you would prefer to pay these fees when you make a purchase, please visit my Etsy store and make your purchase there. If something isn't available on Etsy (such as originals), please drop me an email: hello@sarahfrances.co.uk

When to contact me if your item hasn't arrived

UK - 8 working days
International - 14 working days

If you need any further information regarding shipping, please feel free to email me hello@sarahfrances.co.uk.